Novinky v MS CRM 2011

User

Next-Generation Microsoft Outlook Experience

The best Microsoft Outlook client experience yet enables native Outlook functionality including previews and conditional formatting.

Microsoft Office Fluent UI

The new contextual CRM Ribbon for Outlook and browser clients delivers consistent Microsoft Office navigation and user experiences.

Advanced Personalization

Customers can create personal views, add commonly used records and design personal dashboards to measure performance.

Manager

Guided Processes

In addition to the powerful workflow engine and automated processes, this feature provides step-by-step guidance through any business process or interaction.

Real-time Dashboards

Businesses can rapidly configure multiple real-time dashboards to actively monitor business performance and improve decision-making.

Flexible Goal Management

Businesses can define key performance and business health indicators to track and measure progress against any organizational goal or metric.

Developer

Client Side Extensibility

Develop custom code using powerful tools like Microsoft Visual Studio and incorporate Microsoft Silverlight, Windows Communication Foundation and Language Integrated Query into your cloud solutions.

Solutions Management

Solution developers can easily create, manage and help protect solutions from creation to distribution through versioning, dependencies and security features.

Declarative Model

Developers can easily modify the application schema and user interface by leveraging improved declarative capabilities such as the drag and drop form designer.